Not every enquiry is a customer, and finding out is most of the work. Our agent answers all of them, asks your qualifying questions, and hands your team the ones worth their afternoon — whatever business you are in.
Delivered the moment the call ends, with the recording and a one-line summary attached.
You give it the questions that separate a customer from a tyre-kicker in your trade. It asks them conversationally, one at a time, not as a form.
A caller you cannot help is told so, kindly and early, instead of being logged as a lead somebody has to work through and discard.
This is the horizontal one. No trade is baked in — the vocabulary, the criteria and the routing all come from what you gave it.
A qualified lead reaches the right person the moment the call ends, with the transcript, the summary and every captured field attached.
No pricing, no availability, no callback time it was not given. It captures and routes; your team commits.
Inbound does not keep office hours, and a lead answered at 3am is a lead your competitor did not get at 9.
We will show you what your inbound looks like once every enquiry has been through them before it reaches your team.