Enquiries arrive in a few intense weeks and a parent who cannot get through has already called the next institute. Our agent answers every one, explains what you actually offer, and books the counselling session.
Delivered the moment the call ends, with the recording and a one-line summary attached.
The weeks that decide your intake are the weeks the line is busiest. Every caller is answered at once instead of meeting an engaged tone.
Reads the counsellor’s real availability mid-call, confirms the slot, and messages the parent before they hang up.
Structure, instalments, scholarships, what is included. From the document you gave it — and it says it does not know rather than quoting a number you never approved.
Twelve languages, switching mid-sentence. The person deciding is often not the person who will sit the class.
Standard, board, target course and timeline captured on the call, so counsellors spend their day on the enquiries that convert.
Outbound reminders for booked counselling, and a call back to the enquiries that went quiet — the ones a busy office never gets to.
We will tell you how many were serious enquiries, and what answering all of them would be worth.